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Emergency Information

Advice from UK Power Networks in the event of a power cut.

Anyone experiencing a power cut should:        

Call 105 to report power cuts and damage to the electricity network, or 0800 3163 105 (from a corded phone or mobile phone if you have no power)·         

Visit for the latest updates·         

Visit and type in their postcode to view our live power cut map·         

Tweet to report a power cuts or to receive updates 

We advise people to stay clear of power lines and report damaged power lines immediately by calling 105 free from either a landline or a mobile phone. If they see electricity lines that are down or causing significant risk to the public they should call 999. 

We provide extra help to customers on our Priority Service Register during a power cut.  Households with older or disabled people, those with children under five, or where someone uses medical or mobility equipment that requires electricity as well as other reasons can join the register.  You can find out more information about our Priority Service on our website:

South East Water help pages.

Please follow the link below for advice from and contact details forSouth East Water in the event of an emergency: